Frequently Asked Questions

Video campaigns can be extremely complex, and there's always lots of questions about terminology, who manages what, and how Extreme Reach can be applied to a range of business scenarios.

Below we've attempted to answer many of the typical questions potential clients have when considering Extreme Reach. If you don't find the answers you're looking for, please don't hesitate to give us a call. We'd love to discuss your particular challenges with you.

Getting Started with Extreme Reach

Do I need to install anything on my end?

Uploading Media: Extreme Reach provides a simple software application for both PC and MAC that makes it easy to upload media into your account. You can also authorize others (such and a post production facility) to upload media into your account. Contact us for more information or to obtain your copy of the Extreme Reach Media Uploader.

Management Platform: Extreme Reach works as software as a service (SaaS). In short, this means you don't have to download or install anything to use the management and distribution tools. All the work is done on our servers. Interaction with Extreme Reach is done through a Web interface, so all you need is a Web browser and Internet connection! In addition, through the use of API.s we can also connect directly to your buying system to automatically retrieve the data required to build a distribution order.

Media Outlets - Receiving Media: Extreme Reach provides a simple software application for both PC and MAC that makes it easy to automatically receive media in the exact format you require. Contact us for more information or to obtain a copy of the Extreme Reach Media Manager.

I'm an agency, can I use Extreme Reach to manage multiple clients?
Absolutely. Our platform is structured at the core to handle anything from one advertiser to hundreds of advertisers within a single account.

How long does it take to start using Extreme Reach for my campaigns?
Extreme Reach can set you up with an account and training in less than one hour. Contact us to get started today.

Pricing and Billing

Are there any initial charges?
No. There are no initial charges for using Extreme Reach.

What are the costs of using Extreme Reach?
Extreme Reach is a "software as a service" (SaaS) platform and charges purely on a pay-as-you-go basis. Very simply, we charge only for the transactions you order.

How am I billed?
You are billed electronically on a monthly basis. More frequent billing cycles are also available.

Security and Privacy

How safe is my media and data?
We understand that your media assets and associated data are among your most important business assets. We've taken extreme precautions to safeguard any information relating to your account.

Will you share or use my media or data?
No! Each account is handled completely separately. We will only share your media or account data with those people you authorize. We are fully committed to your privacy.